Who can invite tutors
Org Owners and Org Admins can invite tutors. Tutors cannot invite other tutors.Steps
1. Go to Users
From the sidebar, click Users. This opens the user management page with two tabs: Tutors and Learners. Make sure you’re on the Tutors tab.2. Click “Add User”
Click the Add User button in the top-right corner.3. Choose a role
A modal appears with three role options:
Select Tutor (or Admin if you’re adding an admin).
4. Enter their email address
Type the tutor’s email address and click Send Invite. ClassQuill sends them an invite email with a link to create their account.The invite link expires after 7 days. If a tutor misses it, return to the Tutors tab, find them in the Invites list, and click Resend.
5. Tutor accepts and completes onboarding
When the tutor clicks the link, they create a password and land on their onboarding checklist. Alongside the two always-on setup steps (selecting subjects and setting weekly availability), the checklist shows whichever requirements your org has turned on:- Profile photo and bio
- Identity verification
- Working with Children Check (WWCC)
- ABN and bank details (for payroll)
- Required training
- Signing your org’s tutor contract
Tracking invites you’ve sent
Every invite you send stays visible in the Invites list on the Tutors tab until it’s accepted, with a status you can act on:
Once a tutor accepts, they move out of this list and into your tutor roster.
If a tutor declines
Tutors can decline an invite from the invite page. When they do, the invite shows as Declined in your list with the date, and their link stops working permanently — declining is final for that link, so nobody can accept it later by mistake. You can still invite them again. Click Invite again on the declined row and ClassQuill sends a brand-new invite with a fresh link. (Their old declined link stays dead — the new one is what they’ll use.)Resending and revoking
- Resend issues a new invite link and emails it again. The previous link stops working, so always tell the tutor to use the newest email.
- Revoke cancels an invite you sent by mistake. The link stops working and the row disappears from the list. You can invite the same person again at any time.
Choosing your onboarding requirements
In Settings → Tutor onboarding, you decide what each requirement means for your org:
By default nothing blocks a new tutor — you opt in to the gates you want. WWCC is the exception: it’s either off or a hard requirement (it’s a legal obligation, so it can’t be waived for individual tutors).
Reviewing submissions
As tutors complete requirements, submissions appear in the Approvals tab on your onboarding page. Approve, reject with a reason, or revoke a previous approval — the tutor is notified each time and sees your reason on their checklist. You can also waive a requirement for an individual tutor from their profile (except WWCC). If a tutor is blocked, anyone who tries to book them sees which requirement is outstanding and where to fix it — never a silent failure.What’s next
Add students
Enrol students into your org.
Set tutor availability
Tutors set the hours they’re available to be booked.